Phone: 602-721-3680     Contact Us

Dennis Sowards


  • 5S and Lean Production
  • Total Quality Management (TQM)
  • Vision/Strategy Formulation
  • Production Management and Control
  • Total Customer Satisfaction
  • Developed workshops on Safety
  • Executive scorecard


    With over 25 years of senior level experience with a record of achievement in Lean, Continuous Improvement, Total Quality Management, Industrial Engineering, and Management Consulting. Dennis Sowards' strengths include proven leadership and technical analysis in problem solving and group facilitation and the ability to function effectively in a rapidly changing technological and organizational environment.

    Dennis has facilitated a High-Performing Contractor (Baldrige-based) assessment for 13 companies helping them to improve the quality of how they are managed. He has helped small companies establish working strategic plans and key performance indicators. As Manager of Continuous Improvement and Communications for KINETICS, Sowards was responsible for implementing improvement initiatives including FLEX, Lean Construction, 5S's, and root cause analysis. As Quality Manager of J B Rodgers Mechanical Contractors he was responsible for all quality improvement initiatives and training, strategic planning facilitation and led a Motorola's Quality Systems Review (QSR).

    As Executive Director of The Arizona Quality Alliance he developed and implemented services to assist organizations in implementing TQM. He also led the design and deployment of the Arizona State Quality Awards program, modeled after the Malcolm Baldrige National Quality Award. When Dennis was Manager of Quality & Productivity Consulting with the Salt River Project in Phoenix, AZ he was responsible for quality improvement programs, management consulting, and Industrial Engineering studies. Saved over $1 million per year for 5 years with 3:1 return through the development and implementation of a quality improvement process. Also while with the Salt River Project he supervised Industrial Engineering/operations analysis studies including upgrading the of company's suggestion program, improving the inventory reorder system, economic evaluations on equipment improvements, rerouting meter reading and negotiating, administering and forecasting future prices of coal and fuel oil contracts.

    Dennis has authored numerous articles in numerous magazines.


  • MBA, Operations Research and Management Science, Arizona State University.

  • BSE, Industrial Engineering, Arizona State University.


    MASET, LLC    P. O. Box 11663    Chandler, AZ 85248
    Phone: 602-721-3680     Fax 480-802-4710

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