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Cycle Time Reduction: "As Is" vs. "Should Be"

The primary tool needed to achieve cycle-time reduction is a process called cross-functional process mapping, which involves developing "maps" of process flows by describing the functions involved at each step of a particular process within the company. Cross-functional teams include employees within the company -- the "doers" of the current process. From the lengthy process issue list, the team creates a "should be" map.

This article appeared as is or was modified and appeared in the following magazines:

  • Quality Digest, January 1994
  • Business Facilities, February 1994
  • Industrial Engineering, March 1994
  • AFSM International, April 1994
  • Employee Relations Bulletin, July 1994
  • Total Quality Newsletter, May 1994

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