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"CYCLE TIME REDUCTION:
YOUR KEY TO A BETTER BOTTOM LINE"

Cross Functional Process Mapping focuses on cycle time reduction -- reducing the time it takes for one cycle to be completed (from the time a customer orders to the time payment is received). It takes the existing process and uses creative solutions to cut out issues and streamline the process.

This article appeared as is or was modified and appeared in the following magazines:

  • Quality Digest, April 1996
  • Industry Forum, February 1997

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