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Maset News
November 4, 2009

Hands-on Problem Solving

Let's face facts - all companies have problem areas that need fixing. These problems can vary in size and level of complexity, but all of them cost money, and all of them reduce bottom-line profitability.

Downtime, inefficient processes, poor product or service quality, supplier issues and customer complaints are just a few examples of problems that scream for attention in today's businesses. These are the things that keep managers and executives awake at night.

In today's struggling economy, with reduced staffing and curtailed hiring, engineers and other personnel may not be available or may not have the time to deal with these problems, or to see the corrective action through to full completion. Moreover, a focused, structured approach is often needed to solve these problems.

Maset offers highly skilled expertise in Hands-on Problem Solving. Working with the client, our consultants will:

  • Fully and properly define the problem and its scope
  • Quickly gather necessary baseline data and determine the "current state" of the problem
  • Analyze the data and determine the root cause(s) for the problem
  • Develop and test corrective actions that will resolve the problem
  • Implement the appropriate corrective actions, along with plans that insure that the problem stays "fixed"

Corrective action on some problems, depending on size and scope, can be achieved in as little as 30 days of focused activity.

A few examples of problems that have been successfully resolved through Hands-on Problem Solving sessions include:

  • Delayed deliveries
  • Long product changeover times
  • Sales improvement
  • Finance accuracy

Hands-on Problem Solving is achieved using common sense, as well as some not-so-common techniques, including Quick Improvement, Lean, and Six Sigma methodologies. Maset's consultants will lead the problem-solving activity and work "in-the-trenches" with client personnel at every step of the improvement process, in order to assure a successful solution and complete customer satisfaction.

Maset has the ability, the resources, and a history of successes, making us confident in our ability to deliver superior results for your organization.

Contact Charles Loew today to begin the journey.

Charles Loew
Maset, LLC

phone: 520-568-6355    cell: 602-721-3680    fax: 520-568-6355

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