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Success Stories
Product or service: Cycle Time Reduction
Industry: Tobacco
Process type: Decreasing time to process purchase requisitions
Date of intervention: October 1995

A Cross Functional Process Mapping to "reduce the cycle time to process purchase requisitions from point of receipt to purchase order confirmation at the supplier".

As-Is session held October 1995:
    Generated 103 issues
    Cycle time was typically 15 days

Should-Be session held October 1997:
    Generated 14 action teams
    Cycle time projected at 1 day

Improvement:
    Cycle time reduced 14 days
    Percentage improvement 93%

Current Status and Results:
    Cycle time reduction exceeding projection
    Process time is now typically less than 1 day

MASET, LLC    P. O. Box 11663    Chandler, AZ 85248
Phone: 602-721-3680     Fax 480-802-4710


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