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Training & Workshops

School For Managers
Workshop M-1000


This session will highlight the expertise and information required to function effectively as managers of people in order to build high-performance and profitable organizations. It is a manager's job to understand his or her leadership style, how to motivate marginal performers, set goals systematically, solve employee performance problems, get superior results from every employee, become more aware and responsive to employee needs, motivate and counsel employees by first learning to listen, offer feedback that yields results, resolves problems, generates interest and enthusiasm for achieving goals will all be addressed. It's a big job. This seminar will help you do it better. The end result is a lean, thriving, developing organization.


  • Learn the essential management skills, from team-building to goal-setting.
  • Complete supervisory style surveys to determine what kind of a leader you are.
  • Choose and develop a leadership style best suited to your needs and your organizations.
  • Learn to make the transition from planning to action.
  • Learn techniques for responding to the individual motivations of your staff and develop a positive environment.
  • Understand the considerations to take for counseling and coaching the problem employee.
  • Learn the warning signs for an employee in need of help.
  • Learn to delegate successfully by knowing when, what, and to whom to delegate.
  • Practice, role-play, problem-solve, and discuss.
  • Translate what you learn into action.


All levels within any organization




Available in 2, 3 and 4 day formats


First Session
   A. What Is A Manager And A Manager's Job?
   B. Managerial Functions and Responsibilities
   C. Understand Your Leadership Style
   D. Learn About Coaching To Maximize Performance

Leadership characteristics
   A. Deciding How To Lead (Influence and Leadership)
   B. Comparison of Leadership Styles
   C. Leadership -- 20 Factors and How You Measure Up
   D. Choosing An Effective Leadership Style

Developing A Supervisory Style?
   A. The Fallacy Of A Do-it-yourself Style
   B. What Is Important In Any Working Relationship?
   C. What Kind Of A Boss Are You?
   D. Motivation Vs. Skill: Recognizing The Difference

Communication & Goal setting (THE KEY TO PERFORMANCE)
   A. Identify Problems That Arise Due To Poor Communication
   B. Learn And Develop Techniques To Assist In Areas Of Listening, Defusing
       Volatile Situations, Providing Constructive Criticism, Expressing Needs
       And Asking Better Questions
   C. How Goals Close That Gap
   D. Obstacles To Goal-Setting (Reasons We Avoid Goals)
   D. Setting Up Goals And Incorporating Goal Setting Into Your Management Style
   E. Moving From Talking To Action (Plan Your Goals And Work Your Plan)

Second Session
   A. Respond To The Individual Motivations Of Your Staff
   B. How To Develop A Positive Motivational Climate
   C. Motivation (Self-Motivation And Instant Motivators)
   D. Harnessing Employee Competition To Further Production And Creativity
   E. Transform Marginal Performers Into Productive Contributors
   F. Understanding How Your Management Style May Influence Motivation

Third Session
Time / Self Management
   A. How You Waste Time By Being "Efficient"
   B. Where does The Time Go?
   C. Planning For Successful Time Use
   D. Results-Oriented Time Organizing (Strategy And Structure)
   E. Identify and Eliminate The Most Common Forms Of Interruptions
   E. Overcome Procrastination Tendencies
   F. Develop Planning Tools To Minimize Redundancies
   G. Build A Time Efficient Workforce

   A. How To Decide What And When To Delegate
   B. How To Decide Who To Delegate To And Why
   C. How To Set Goals And Objectives
   D. Tasks That Should Never Be Delegated
   E. Reviewing Results, Not Methods

Fourth Session
Problem solving (Understanding)
   A. Identify, Clarify, Question Dynamically
   B. Analyze Risks and benefits
   C. Introduce creativity and study the behavior and environmental impact
   D. Understand the power of paradigms

Decision making (Applications & Style)
   A. Effective and ineffective
   B. How to Plan for implementation
   C. Evaluate, accountability and follow-up

Action plans

MASET, LLC    P. O. Box 11663    Chandler, AZ 85248
Phone: 602-721-3680     Fax 480-802-4710

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