Utilizing the Six Steps to Six SigmaŽ Workshop M-700
DESCRIPTION:
This program shows how Six SigmaŽ Quality can be attained by all employees. Participants learn the reasons for attaining the Six SigmaŽ Quality goal and how Sigma levels are determined. They also learn how to apply the continuous improvement tools to achieve their process goals. Finally, they see how all these elements are implemented in the "Six Steps to Six SigmaŽ" problem-solving methodology.
OBJECTIVES:
Explain the need for Six SigmaŽ Quality and apply the concepts to a selected improvement project.
AUDIENCE:
Employees working in administrative and transactional processes, such as Human Relations, Finance, Customer Service, and Purchasing.
Employees working in manufacturing and support such as Warehousing, Material Handling, Planning/Scheduling, and Assembly.
PREREQUISITES:
No prerequisites to this class
EXPECTED RESULTS:
Attainment of the organization's Quality, Cycle-Time, or Cost Reduction Goals
WORKSHOP DURATION: 3 days
First Day
Classroom instruction in the basic Quality concepts and tools
Defects per Unit
Cycle Time Reduction
Sigma concepts
Basic Quality Tools (Elementary Statistical Methods)
Process Maps
Pareto Diagrams
Cause and Effect Diagrams
Check Sheets
Histograms and Graphs
Scatter Diagrams
Control Charts
Second Day
Participants should bring a process improvement proposal to the class.
Hands-on project workshop
Basic Flow Charting of the problem process
Determining relevant measures
How and where to capture defect counts
Goal setting
Project reporting
Third Day -- (In about 3 to 6 weeks)
Project Review and Progress Report
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P. O. Box 649
Maricopa, AZ 85239
Phone: 520-568-6355 Fax 520-568-6354
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